Issue customer protection
According to circular 14/2017 issued by Banco de México, STP has customer protection mechanisms in place for SPEI transfer orders not instructed by their clients.
Alternative electronic payment methods and business continuity policies:
STP recognizes the significant threats of incidents or disasters affecting its operation and the need for rapid recovery.
Therefore, in compliance with the Law to Regulate Financial Technology Institutions and circular 14/2017, STP has operational continuity procedures to address events affecting its operation.
